Prior to receipt of the order processing confirmation email, you may log into your account and cancel an order. Once an order has begun processing a request for store credit can be sent to hello@old.marlarene.com. Please include your order number. The credit will be emailed in the form of a discount code in the amount of the products and shipping. Discount code cannot be used on subscription products. The code will expire six (6) months from date of issue.

Once an order is shipped, the sale is final. No refunds.

Need help?

Contact us at hello@old.marlarene.com for questions related to refunds and returns.